Privacy Policy

Effective August 22, 2026

Information we collect

Suncoast Express, LLC may collect contact information, including names, email addresses, mobile phone numbers, and records of SMS consent, as well as dispatch and operational information needed to provide transportation services and driver communications.

How we use information

We use this information to manage loads, send driver dispatches, communicate pickup and delivery information, provide route and schedule updates, maintain business records, protect our systems, and comply with legal obligations.

SMS privacy

Mobile information, including phone numbers and SMS opt-in consent records, will not be shared with third parties or affiliates for marketing or promotional purposes. We may use service providers solely to deliver messages and operate our communications systems, subject to appropriate confidentiality and data-protection obligations.

SMS choices

Message frequency varies based on dispatch activity. Message and data rates may apply. Reply STOP to unsubscribe from SMS messages or HELP for assistance. You may opt in again by texting START to (352) 310-0090.

Data protection and retention

We use reasonable administrative and technical safeguards appropriate to the information we maintain. We retain information as needed for operations, recordkeeping, compliance, and dispute resolution.

Contact us

Questions or privacy requests may be sent to dispatch@shipsuncoast.com or Suncoast Express, LLC, 1906 SE 3rd Ave, Ocala, FL 34471.